Privacy Policy — C&W Steakhouse

Last Updated: March 1, 2026

C&W Steakhouse ("we," "our," or "us") respects your privacy. This policy describes how we collect, use, and protect your personal information.

Information We Collect

- Name, phone number, and email address when you make a reservation, submit a contact form, or call our restaurant

- Event inquiry details (date, guest count, occasion type)

How We Use Your Information

- To confirm reservations and send booking links

- To follow up on event and catering inquiries

- To send service-related text messages you have requested

Text Messaging

- We may send SMS messages to the phone number you provide during a call or form submission

- Message frequency varies; typically 1-3 messages per interaction

- Message and data rates may apply

- Reply STOP to opt out at any time; reply HELP for assistance

We Do Not

- Sell or share your personal information with third parties for marketing purposes

- Send unsolicited promotional text messages

Contact Us

C&W Steakhouse

14825 Ballantyne Village Way, Suite 135

Charlotte, NC 28277

Phone: (980) 275-0173

Email: contact@cwballantyne.com